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Street lights 2 and 4 out - Cherry Tree Way

Reported in the Street lighting category anonymously at 14:05, Monday 14 January 2019

Sent to Oxfordshire County Council 5 minutes later

Street lights 2 and 4 out - Cherry Tree Way

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 349759 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 18:09, Monday 14 January 2019

  • Still open, via questionnaire, 15:02, Monday 11 February 2019

  • Still open, via questionnaire, 16:59, Monday 11 March 2019

  • Still not fixed

    Posted anonymously at 16:59, Monday 11 March 2019

  • Thank you for your report, these were both attended to on the 11 February 2019 and new lamps fitted, can you please confirm these units are still not working this evening (12 March) Thank you

    State changed to: Investigating

    Posted by Oxfordshire County Council at 09:35, Tuesday 12 March 2019

  • Yes fixed. Thanks!

    State changed to: Fixed

    Posted anonymously at 19:20, Wednesday 13 March 2019

  • Thank you for the update.

    Posted by Oxfordshire County Council at 10:53, Thursday 14 March 2019

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