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11 Severn Close, Bicester, OX26 2NN

Reported in the Pavements category anonymously at 11:55, Friday 11 January 2019

Sent to Oxfordshire County Council 5 minutes later

My husband has just taken his car into Mercedes for it to have it's first service.They have reviewed the underneath of the car and the underneath and exhaust is damaged from the pavement outside our house not being fixed. On the 9/2/18 I brought this to your attention, but to date nothing has been done. I have the proof from Mercedes that the car is now damaged. Can you advise who I need to contact so I can put a claim in for the car to be repaired. Of course my car (also a Mercedes) will also be damaged and when this goes in for its next service is will get the proof I need to submit. My concern is that even if I get the cars fixed the problem is still there and the cars will have to be repaired each year. Can you therefore also advise me when will the pavement outside my house be fixed?

Council ref: ENQ19823513

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:00, Friday 11 January 2019

  • I would hope if you are able to afford the repayments on such vehicles then you would learn to drive properly. The roundabout at the end of Dryden Avenue is in atrocious condition - tell me have you been declined by the council to have the pavement dropped?

    Posted anonymously at 07:46, Wednesday 23 January 2019

  • To answer the anonymous person, that clearly does not have a clue what the problem is. No we have not asked for the curb to be dropped, but the footpath surface has deteriorated over the years to such a state as that it is down to the base layer which will also deteriorate. If you also notice the drive slopes away towards the house, this causes a ridge between the lowered footpath and the drive on which, when reversing the car out of the drive breaches on this ridge causing the damage. We have even asked the Council if we could arrange to get the footpath re-surfaced at out own cost, to which we were informed that we had to use their contractors. The way that the contractors repair the roads doesn't warrant consideration. If we arrange our own contractor they have to supply proof of a £50,000,000 insurance liability. Hence we are at this situation. So Anonymous, I suggest you get all of the story before accusing people of not being able to drive properly.

    Posted anonymously at 09:10, Wednesday 23 January 2019

  • It just looked a bit suspect this morning.

    Posted anonymously at 10:00, Wednesday 23 January 2019

  • Because something looks "suspect" does not call for in appropriate comment. If you need to be fully informed please knock on the door and ask as opposed to making further comments

    Posted by William Winter at 10:08, Wednesday 23 January 2019

  • Thank you for your report. This is being looked into via email sent to OCC highways and you will be updated via email once advice has been gathered on appropriate action if any. regards.

    State changed to: No further action

    Posted by Oxfordshire County Council at 10:31, Wednesday 23 January 2019

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