Street light stopped working small dim glow at time, new bulb required?
Reported in the Street lighting category by Simon Bosher at 23:53, Wednesday 9 January 2019
Sent to Oxfordshire County Council 1 minute later
Street light stopped working 2 days ago. A small orange glow can just be seen. Bulb or starter gone?
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 349649 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 12:21, Thursday 10 January 2019
Still in the dark
Posted by Simon Bosher at 00:57, Thursday 7 February 2019
Still open, via questionnaire
This is on our managment system as an open fault for attendance
Posted by Oxfordshire County Council at 11:40, Thursday 7 February 2019
Still not working, makes manoeuvring very hazardous in the dark
Posted anonymously at 15:48, Friday 22 February 2019
Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.
Posted by Oxfordshire County Council at 10:12, Monday 25 February 2019
Questionnaire filled in by problem reporter
State changed to: Fixed
Posted by Simon Bosher at 10:15, Thursday 7 March 2019
Provide an update