Street lights not working.
Reported in the Street lighting category by Mr Lewis at 19:00, Wednesday 9 January 2019
Sent to Oxfordshire County Council 4 minutes later
Row of 3 street lights not working making the uneven path harardous and intimidating to walk along in the dark.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
SUPPLY FAULT - PASSED TO DISTRICT NETWORK OPERATOR (ENERGY SUPPLIER)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted anonymously at 11:52, Thursday 10 January 2019
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