Street light not working
Reported in the Street lighting category anonymously at 11:01, Wednesday 9 January 2019
Sent to Oxfordshire County Council 4 minutes later
Street light out for a week now
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 349619 (1st report) Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 12:16, Wednesday 9 January 2019
Six weeks after the first report, plus phone calls to relevant departments and the problem has STILL NOT been resolved.
Posted anonymously at 23:10, Saturday 16 February 2019
Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.
Posted by Oxfordshire County Council at 12:04, Monday 18 February 2019
Thank you, all working now 💡🌚🌝
State changed to: Fixed
Posted anonymously at 19:37, Monday 18 February 2019
Questionnaire filled in by problem reporter; State changed to: Fixed, 19:37, Monday 18 February 2019
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
Posted by Oxfordshire County Council at 09:55, Tuesday 19 February 2019
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