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Bulb has gone on the middle light in Hill road car park

Reported in the Street lighting category anonymously at 09:18, Wednesday 9 January 2019

Sent to Oxfordshire County Council 1 minute later

Bulb has gone and needs to be replaced on the middle light in Hill rd Car Park

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 349617 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:46, Wednesday 9 January 2019

  • Not fixed

    Posted anonymously at 11:14, Thursday 7 February 2019
    Still open, via questionnaire

  • This is on our managment system as an open fault for attendance, our new contractor is currently working on the backlog of jobs on a date and area basis

    Posted anonymously at 12:37, Thursday 7 February 2019

  • Not fixed and more bulbs have gone

    Posted anonymously at 09:34, Monday 11 March 2019
    Still open, via questionnaire

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 14:38, Monday 11 March 2019

  • Still open, via questionnaire, 11:01, Monday 8 April 2019

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