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Street light not working

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Reported in the Street lighting category anonymously at 15:18, Monday 7 January 2019

Sent to Oxfordshire County Council 2 minutes later

Street light outside house isn't working. It's outside 15, Byron road Banbury thank you. Been about 4 weeks

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

Updates

Ref: 349554 (1st report) Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

State changed to: Action scheduled

Posted by Oxfordshire County Council at 16:16, Monday 7 January 2019
Hi please could we have a update on light please. My aunt's neighbour called today as said it's so dark round there. Thank you

Posted anonymously at 17:05, Thursday 10 January 2019
This is on our management system for attendance, unfortunately we were only notified this was out of light on the 06 January. All general faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

Posted by Oxfordshire County Council at 11:49, Friday 11 January 2019

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