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4 lights out

Reported in the Street lighting category by Chris Salt at 08:39, Monday 7 January 2019

Sent to Oxfordshire County Council 1 minute later

4 consecutive street lights are out around the junction between Main Street and Cane Lane. It is already quite dangerous crossing Cane Lane because of the design of the junction, it is even more so trying to do it in the darkness.

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Updates

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 15:48, Monday 7 January 2019

  • The lights are I believe, 041, 042, 043 and 044.

    Posted by Chris Salt at 16:11, Monday 7 January 2019

  • Ref: 349558/349559 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 09:40, Tuesday 8 January 2019

  • 1 light is now out at end of Mandhill Close (on right) , next to the BT box. Still 1 light out at the entrance on corner to Mandhill Close. Lights are still out at top of Cane Lane, along Main Street (as reported earlier by Mr Salt on Monday). There is no light at the bus stop at Mandhill Close - complete darkness, not safe at all. Please arrange to light this area urgently.

    Posted anonymously at 10:50, Wednesday 9 January 2019

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 13:02, Wednesday 9 January 2019

  • Already done this, see previous updates.

    Posted by Chris Salt at 14:20, Wednesday 9 January 2019

  • Is there any point to using fix my street? nothing i have ever reported has ever been fixed. seems like a box ticking excercise to me.

    Posted by Chris Salt at 09:13, Monday 4 February 2019
    Still open, via questionnaire

  • Thank you for your report, we are trying to get the backlog of faults attended to as soon as possible, due to the number of lights out we have requested our contractor priorirtise thank you

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:35, Monday 4 February 2019

  • Ref 349559 Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 15:39, Tuesday 14 May 2019

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