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A row of three street lights not working and path now very dark

Reported in the Street lighting category by Harry Bowler at 09:05, Saturday 5 January 2019

Sent to Oxfordshire County Council 4 minutes later

The street lights along the footpath are no longer working, a row of three street lights are all not working meaning this busy footpath is very very dark.

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Updates

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 12:55, Monday 7 January 2019

  • The lights out are 002 003 004

    Posted by Harry Bowler at 13:16, Monday 7 January 2019

  • Thank you for your report, we have requested our contractor attend to check supply.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:22, Tuesday 8 January 2019

  • Still not fixed

    Posted by Harry Bowler at 10:03, Saturday 2 February 2019
    Still open, via questionnaire

  • Still not fixed after 3 months

    Posted by Harry Bowler at 11:02, Saturday 2 March 2019
    Still open, via questionnaire

  • Ref: 351098/351099/351100 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 15:36, Monday 4 March 2019

  • There is still a light out in the middle of the footpath

    Posted by Harry Bowler at 11:58, Saturday 30 March 2019
    Still open, via questionnaire

  • Sorry to hear these havent been rectified on the first visit , i have registered new faults to ensure they are left working. Apologies for any inconvenience caused

    Posted anonymously at 11:13, Monday 1 April 2019

  • Still one street light not working

    Posted by Harry Bowler at 17:20, Saturday 27 April 2019
    Still open, via questionnaire

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 11:52, Monday 29 April 2019

  • The light that is not working is 003

    Posted anonymously at 13:01, Monday 29 April 2019

  • Thank you for the update , fault ref for 3 - 00347958 is still open so i will give our cotnractors a chase to see what the issue is , thanks again

    Posted anonymously at 13:23, Monday 29 April 2019

  • All now repaired and working, many thanks

    State changed to: Fixed

    Posted by Harry Bowler at 17:49, Saturday 25 May 2019

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