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Street light number 9

Reported via Android in the Street lighting category anonymously at 18:53, Tuesday 1 January 2019

Sent to Oxfordshire County Council 2 minutes later

Street light number 9 in Hollybush Road has ceased to function.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Fault ref: 00349412 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 11:45, Wednesday 2 January 2019

  • Still open, via questionnaire, 19:26, Tuesday 29 January 2019

  • Over a month on. Still not been fixed.

    Posted by Andrew Wilson at 16:08, Tuesday 5 February 2019

  • Thank you for your report. We have recently appointed new term maintenance contractors to manage our lighting assets within the County of Oxfordshire. They are currently dealing with a backlog of outstanding faults from the previous contractor, attending to as many as possible within a small timeframe

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:21, Wednesday 6 February 2019

  • Finally it has been fixed at the end of February 2019

    State changed to: Fixed

    Posted anonymously at 12:19, Monday 4 March 2019

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