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Street light not working ox75ys

Reported in the Street lighting category by michelle randle at 17:53, Tuesday 1 January 2019

Sent to Oxfordshire County Council 1 minute later

Junction of roses lane orchard close bulb not working

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Fault ref: 00349416 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 12:01, Wednesday 2 January 2019

  • Still open, via questionnaire, 18:12, Tuesday 29 January 2019

  • This has still not been fixed. This is extremely dark at night and there are elderly people living in the vicinity.

    Posted by Carol Ross, Parish Clerk at 10:30, Saturday 16 February 2019

  • Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:07, Monday 18 February 2019

  • Still open, via questionnaire, 19:27, Tuesday 26 February 2019

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