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Street lamp 7 BLOWN,,OFF CALAIS DENE,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,SIDE ALLEY

Reported in the Street lighting category anonymously at 11:33, Tuesday 1 January 2019

Sent to Oxfordshire County Council 1 minute later

Blown lamp,very dark alley behind 7 calais dene wall,rear no 7 on sticker,

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Updates

  • Fault ref: 00349418 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted anonymously at 12:01, Wednesday 2 January 2019

  • AS of today 24th January 2019 (18;35hrs)this light is still not working.

    Posted anonymously at 18:37, Thursday 24 January 2019

  • Thank you for your update, this unit does have a fault registered on our managment system and we will attend as soon as possible to repair

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:11, Friday 25 January 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 12:19, Wednesday 5 June 2019

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