Street light not working
Reported in the Street lighting category anonymously at 11:46, Thursday 3 January 2019
Sent to Oxfordshire County Council 3 minutes later
Street light not been working for at least 2 months
Ref: 349446 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 12:20, Thursday 3 January 2019
The street light in Russett Avenue is still not working.
Posted anonymously at 21:58, Friday 1 February 2019
This is on our managment system for attendance and our new contractor is currently trying to repair the outstanding faults on an area basis. This will be completed as soon as we are able to do so
Posted by Oxfordshire County Council at 10:39, Monday 4 February 2019
Russet Avenue is still in darkness!!!
Posted anonymously at 21:27, Thursday 21 February 2019
Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.
Posted by Oxfordshire County Council at 09:18, Friday 22 February 2019
We still have no street lights ☹️
Posted anonymously at 20:28, Wednesday 27 March 2019
We have attended column 1, outside house no.4 on 15th February and fitted a new lamp. Could you please confirm if this is the correct unit you are referring to and that this is still not working this evening, 28th March 2019. Thank you
Posted by Oxfordshire County Council at 10:59, Thursday 28 March 2019
I confirm that column 1 outside no 4 is not working this evening (29 March).
Posted anonymously at 22:10, Friday 29 March 2019
We are still in darkness
Posted anonymously at 22:43, Monday 29 April 2019
Sorry that this is still out, i have re raied the fault with our contractors under reference 00353558, they attended in late february , sorry the first visit wasnt succesful on our part, i will reiterate the importance of a first time fix
Posted anonymously at 08:14, Tuesday 30 April 2019
There is still no street light in Russett Avenue, how long does this take to fix - it has been in darkness since 3 January!!!
Posted anonymously at 22:31, Monday 20 May 2019
Ref: 355318 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you
Posted anonymously at 10:27, Wednesday 22 May 2019
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 16:10, Tuesday 11 June 2019
Provide an update