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2 streetlights not working

Reported in the Street lighting category anonymously at 14:45, Mon 31 December 2018

Sent to Oxfordshire County Council 4 minutes later

2 streetlights F4 & F5 are not working between on the footpath between Besselsleigh Road and Werrell Drive near to Besselsleigh Road end. These have not been working for about a month

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Many thanks for the report and for bringing this outage to our attention. I have attached a map from our system , unfortunately we havent got F4 and F5 logged. I wanted to check if it could be a numbering error , if you could check our map that would be fantastic, if there is an F4 and F5 aswell as the 3 shown we will send an inspector out to get these added. Appeciate any help with this location

    Posted anonymously at 13:39, Wednesday 2 January 2019

  • Hi, thank you for the map. Yes, there are 2 more lamp posts after F3 - I couldn’t find a number on either of them but thought they would be F4&5 as the others were F1-3 If you require photos I will take some and send to you

    Posted anonymously at 07:26, Thursday 3 January 2019

  • Thank you for confirming - we will request our inspector investigate

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:47, Thursday 3 January 2019

  • Many thanks again for sending this through, for some reason these have never been added to our system but by the looks of it should haave been. I will get these added and also arranged to be numbered correctly and repaired. Thanks again

    Posted anonymously at 10:41, Thursday 10 January 2019

  • Thank you for confirming that they will be added to your system. Can you let me know when they will be working?

    Posted anonymously at 13:30, Thursday 10 January 2019

  • The fault has been raised , i believe our contractors (as there is unfortunately a backlog) are working through faults in areas, i will do my best to keep you informed and please update on here if nothing has been done but they are getting through them so should be in the next few weeks.

    Posted anonymously at 14:07, Thursday 10 January 2019

  • Thank you. I will keep you updated

    Posted anonymously at 19:01, Saturday 19 January 2019

  • Thank you. I will keep you updated

    Posted anonymously at 19:02, Saturday 19 January 2019

  • THank you for fixing these.

    Posted anonymously at 18:07, Tuesday 12 February 2019

  • Sorry in the delays but glad to hear they are now working, thank you for reporting them to us in the first place , any future issues please get in touch

    Posted anonymously at 10:47, Thursday 14 February 2019

  • Thank you for your report, we have requested our contractor attend within 24 hours to make safe. We will therefore close this fix my street report as fixed.

    State changed to: Fixed

    Posted by Oxfordshire County Council at 13:04, Thursday 14 February 2019

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