Street light not working
Reported in the Street lighting category anonymously at 17:22, Sun 30 December 2018
Sent to Oxfordshire County Council 3 minutes later
This street light on the left hand side of Anson Close, towards the end of the cul de sac is currently not working and has been out for a few weeks at least. Please could someone come and fix it? Thanks in advance for your help.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Hi Many thanks for reporting this outage, would it be possible to let me know the street light number from the attached plan, i can then raise a job for our contractors to attend.
Kind regards Dave
Posted anonymously at 09:30, Mon 31 December 2018
Hi Dave. I can indeed. It is street light number 010 on your plan. Thanks! Lindsey.
Posted anonymously at 11:13, Mon 31 December 2018
Many thanks , this is now raised for you under reference: 00349381 Thanks again for the help
Posted anonymously at 12:47, Mon 31 December 2018
Hi there. Please could you advise when this light is scheduled to be fixed? Thanks in advance, Lindsey.
Posted anonymously at 12:07, Monday 14 January 2019
Good afternoon Thank you for your report, this is on our management system for attendance and we will attend as soon as possible. We do have a new contractor who is still currently covering emergencies only, however when they are fully up and running they will be back to completeting jobs within a timescale.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 17:35, Monday 14 January 2019
Hi there. I reported this light being out in December 2018 and we are now half way through February 2019 and it’s still not fixed. Without the street lamp working the cul-de-sac is in complete darkness at night which is a safety issue. It’s not safe to walk without the street being lit, and people’s cars and properties in the street are vulnerable when it’s this dark. Please could you treat this as an emergency and fix the light? All the residents would appreciate it. Thank you.
Posted anonymously at 19:39, Thursday 14 February 2019
Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.
Posted by Oxfordshire County Council at 08:11, Friday 15 February 2019
Provide an update