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Street Light at end of Willow Road not working

Reported in the Street lighting category by Mr Thomas at 03:45, Wed 26 December 2018

Sent to Oxfordshire County Council 4 minutes later

The main street light 3 at the end of Willow Road cul de sac is still not working for the 3rd week in a row.

The street has a high number of elderly people and therefore this is a huge health and safety risk. Please can you attend to ASAP

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Fault ref: 00349216 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted anonymously at 10:11, Thu 27 December 2018

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