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Not working and I cannot see the road . Post no. 10

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Reported in the Street lighting category by Susan Stapleton-case at 22:27, Mon 24 December 2018

Sent to Oxfordshire County Council 3 minutes later

Please, please fix, I recently had a fall resulting in 12 stiches on my head and have a balance problem now.This lamp post no.10 on Crisp Road(between no 51 and 53)makes me feel very insecure. This has been non operating for about 4 years and my neighbours have complained on numerous occasions . Please Please fix before I have a more serious fall. Sue Case (73 years old)

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

Updates

Sorry to hear of your fall and really hope you are ok. Unfortunately this is an issue with the service cable. The service cable to this is owned by SSE. SSE unfortunately have a backlog of repairs at present and we have been chasing them profusely. We hope SSE will act very soon to get their repair fixed for you and apologies in the inconvenience,

Posted anonymously at 08:34, Thu 27 December 2018

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