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Number 1 and number 3 Hunt close not working

Reported in the Street lighting category by Geoff grace at 16:12, Sun 23 December 2018

Sent to Oxfordshire County Council 3 minutes later

These street lights have not been repaired,First reported November 5. This is way over the expected level of service.Please advise when they will be fixed.Thank you

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Updates

  • Many thanks for the report and sorry in the delays with repair. We changed contractor on Dec 3 so there has been a hold up with fault repairs in the demobilisation period. We are aiming to attend our backlog of outages in the coming weeks and are very sorry in the delays caused by this

    Posted by Oxfordshire County Council at 11:02, Mon 24 December 2018

  • Number 3 is working now, but number 1 is still not working, Why ?

    Posted by Geoff grace at 08:37, Sunday 27 January 2019

  • Thank you for your report, unit 1 has a supply fault. When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 12:47, Monday 28 January 2019

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