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Street light not illuminating

Reported in the Street lighting category anonymously at 20:00, Fri 21 December 2018

Sent to Oxfordshire County Council 5 minutes later

Street light no. 2 in Ludlow Drive has stopped working. Please fix asap. It makes it very dark when walking past. Thank you.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Street light highlighted with red circle on the attached.

    Posted anonymously at 20:02, Fri 21 December 2018

  • Hi Many thanks for reporting this fault and confirming the street light number, i have now raised a job (349278) for our interim contractor to attend.

    Kind regards Dave

    Posted by Oxfordshire County Council at 09:08, Mon 24 December 2018

  • Thank you for the update.

    Posted anonymously at 17:33, Wednesday 2 January 2019

  • Please can you confirm your interim contractors estimated repair timescales? Many thanks

    Posted anonymously at 18:40, Thursday 3 January 2019

  • Unfortunately our temporary contractor does not have any timescales, however once our new contractor is fully up and running there will then be timescales required to be met.

    Posted by Oxfordshire County Council at 10:43, Friday 4 January 2019

  • Still open, via questionnaire, 20:41, Friday 18 January 2019

  • When you have time scales for the temporary or new contractor please let me know, it is very dark when driving down Ludlow Drive, it is hard to see the road signage. Please fix asap. Thank you.

    Posted anonymously at 20:31, Wednesday 6 February 2019

  • Thank you for fixing this, please close.

    State changed to: Fixed

    Posted by Adam Clark at 13:02, Tuesday 26 February 2019

  • Hi, sorry to re-open this. The light has failed again, it no longer works. Please re-inspect asap. Thanks in advance.

    Posted anonymously at 14:29, Sunday 17 March 2019

  • Ref: 351532 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:37, Monday 18 March 2019

  • Thank you for fixing this, it is appreciated.

    State changed to: Fixed

    Posted anonymously at 10:28, Monday 1 April 2019

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