Broken street light on next to Apiary Place, Cholsey
Reported in the Street lighting category anonymously at 07:24, Fri 21 December 2018
Sent to Oxfordshire County Council less than a minute later
The street light on Honey Lane opposite Buckthorn Lane next to Apiary Place has still not been fixed despite OCC commenting on another post that it was addressed in October
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 349249 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 09:52, Fri 21 December 2018
Still open, via questionnaire, 07:53, Friday 18 January 2019
Still not fixed
Posted anonymously at 11:20, Friday 15 February 2019
Still open, via questionnaire
Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.
Posted by Oxfordshire County Council at 12:09, Friday 15 February 2019
Provide an update