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Street light is out again and the foot path is pitch black

Reported in the Street lighting category anonymously at 18:24, Thu 20 December 2018

Sent to Oxfordshire County Council less than a minute later

The street light has been out for about 8 months now. The bulb has been changed several times and keeps blowing so there must be an electrical fault with the lamp.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 349251 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:03, Fri 21 December 2018

  • This light is still not working. Can you provide information on when it will be repaired. As noted above it has been not working properly for months.

    Posted anonymously at 17:41, Friday 11 January 2019

  • Thank you for your report, we have attended site and found that specialist equipment is required to fix the issue due to the units location, we will attend to this as soon as resources allow.

    Posted anonymously at 08:00, Monday 14 January 2019

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