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Street light not working

Reported in the Street lighting category anonymously at 01:19, Thu 20 December 2018

Sent to Oxfordshire County Council less than a minute later

The street light outside 5 St James Road, Radley was very dim on 18th December and not working at all on 19th December

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 349220 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:22, Thu 20 December 2018

  • This light is still not working, nearly a month after first being reported

    Posted anonymously at 16:55, Sunday 13 January 2019

  • I am emailing with regard to the street lighting outside of no 5 St James Road. This light has not been working for 2 months and has been reported on a couple of occasions with no resolution. The lighting in St James Road is very subdued and having one light not working has a big impact on visibility. In opinion this is now a safety issue. Can you please give this priority attention.

    Posted anonymously at 17:07, Monday 11 February 2019

  • Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 13:11, Tuesday 12 February 2019

  • Whilst I appreciate that you have recently changed contractor and they are working through a backlog, it would be extremely helpful when reporting problems to understand the timescale for resolution? This street light has not been working for two months now - during the darkest months of the year. This is a risk issue and is compounded by the fact that the pavements are so uneven in St James Road that without lighting it is very difficult to navigate safely.

    Posted anonymously at 07:08, Monday

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