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Lights not working

Reported in the Street lighting category by Lynette Jones at 12:08, Wed 19 December 2018

Sent to Oxfordshire County Council 2 minutes later

Please repair the lights around the car park at Burwell Hall, despite ringing this morning. I was then told it was District Council and District who said it was Town Council and Town said it was OCC. This is a dreadful situation where they do not know who is responsible for what. Disabled people, youth groups and more use the hall on a regular basis and the lack of lighting is causing problems.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, we did receive a fix my street report via Witney Town council and have logged a fault as unit no 94 as per the attached map (red cross). If it is the 2 units in the actual car park these are private units and not owned/maintained by Oxfordshire county council. Could you please advise the unit numbers you are referring to using the attached map so we can log these faults. thank you

    Posted by Oxfordshire County Council at 13:04, Wed 19 December 2018

  • As I cannot drag your ciccle to the required area it is difficult to establish the post. It is at the end of Farmhouse Meadow, there are two car parks, one owned by Green Square and the other by Witney Town Council. BUT the lamp posts are in the pavements which should come under Oxfordshire County Council. The numbers on the post have been bleached off and not redone so I cannot even give you the numbers of the lamp posts in question if you send an engineer out I can show them it needs to be dealt with immeidately. n

    Posted by Lynette Jones at 14:37, Wed 19 December 2018

  • It is lamp post 95 No 1 and No 2 as well as the one marked with a cross which is so badly covered in foliage from a Garia tree that it is pretty useless.

    Posted by Lynette Jones at 14:40, Wed 19 December 2018

  • Thank you for confirming unit numbers, we have logged no 95 out alongside no 94. Columns 1 and 2 are private lights and not the owned/maintained/ responsibility of the oxfordshire County Council street lighting department, unfortunately we do not keep records of private lights and therefore cannot assist further on this occassion

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:56, Thu 20 December 2018

  • Despite several Councillors being involved in the replacing of these lights they still have not been repaired. A total disgrace the area is very dark with two lights now out of action and an area known for drug dealing and vandalism.

    Posted by Lynette Jones at 17:05, Wednesday 16 January 2019
    Still open, via questionnaire

  • We do have an open fault on our system for column 94 and 95 which will be actioned as soon as possible. As previously advised columns 1 and 2 are private units and therefore we are unable to repair. Thank you

    Posted anonymously at 09:34, Thursday 17 January 2019

  • Here are photos of the lamposts for your information. Can you tell me how to read the numbers? Can you see the light through those bushes?

    Posted anonymously at 11:18, Friday 18 January 2019

  • As advised we do have a fault on the system for 2 of the lights, unfortunately the other 2 are not owned/maintained by street lighting at Oxfordshire county Council

    Posted anonymously at 13:00, Friday 18 January 2019

  • The lights that you have taken responsibility for are still NOT WORKING. What does it take to get them fixed as clearly you are taking no notice!

    Posted by Lynette Jones at 09:17, Thursday 14 February 2019
    Still open, via questionnaire

  • Two residents had a meeting with Cllr Laura Price about this situation as OCC and WODC Witney Town Council will take responsibility. I have contacted the MP Robert Courts who is "looking into it" our next step is the Witney Gazette and Oxford Times.

    Posted by Lynette Jones at 10:53, Thursday 14 March 2019
    Still open, via questionnaire

  • AfAt a meeting of the Town Council it was deemed that they would take responsibility for the lights PL1 and PL2 also the OCC are responsible for 94, 95, 96. Since then 94 has been repaired but not PL1 it is still not working. Please get it fixed.

    Posted by Lynette Jones at 14:27, Thursday 11 April 2019
    Still open, via questionnaire

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