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8 streetlights not working in vicinity of roundabout

Reported in the Street lighting category anonymously at 09:28, Tue 18 December 2018

Sent to Oxfordshire County Council 1 minute later

Street lights 62, 64, 67, 71, 72, 73, 1 and an unmarked light between Howes Lane and Middleton Stoney Rd not working

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  • Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:37, Tue 18 December 2018

  • Still open, via questionnaire, 09:11, Wednesday 16 January 2019

  • Still open, via questionnaire, 09:07, Thursday 14 February 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 16:06, Tuesday 5 March 2019

  • These lights have not been fixed

    Posted anonymously at 12:51, Saturday 9 March 2019

  • Ref: 351294 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    Posted by Oxfordshire County Council at 11:09, Monday 11 March 2019

  • Not fixed

    State changed to: Open

    Posted anonymously at 11:07, Saturday 16 March 2019
    Still open, via questionnaire

  • I am currently awaiting an update of what was found when our contractor attended site.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:58, Monday 18 March 2019

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 13:32, Wednesday 17 April 2019

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