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Streetlight 15 not working

Reported in the Street lighting category anonymously at 11:28, Fri 14 December 2018

Sent to Oxfordshire County Council 1 minute later

This was reported some 5 or 6 weeks ago as urgent. Was informed that light could not be fixed as access was difficult & needed specialized equipment, not sure why as this is easily reachable from the road. Can you advise a date when this will be fixed as I fear winter will be over before this is sorted.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • The specialist equipment required is a skywinder to gain access on the footpath, unfortunately the MEWP is too large to enable access to the unit

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:50, Fri 14 December 2018

  • So why does it take so long to get "specialist equipment"? Surely when contracts are awarded to 3rd parties, you ensure the companies have equipment to deal with all types of access?

    Posted anonymously at 12:11, Fri 14 December 2018

  • Can you provide any update?

    Posted by Ann Darley at 12:40, Fri 21 December 2018

  • Unfortunately our contractor is only able to attend emergencies at the current time, unfortunately this would not come within that category. We have recently awarded a new contract and any existing jobs will be programmed and completed as soon as possible. We apologise for any inconvenience this must be causing

    Posted by Oxfordshire County Council at 13:06, Fri 21 December 2018

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