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Street light out for months opposite 6 St Andrews Road

Reported in the Street lighting category anonymously at 14:39, Mon 10 December 2018

Sent to Oxfordshire County Council 1 minute later

The streetlight has been out for many months and it is now a problem to see when walking along the road.

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  • Hi Christine

    Many thanks for reporting this outage, a fault has been passed onto our interim contractor to attend (00348907). We are currently in a transition period with our new contractor and are currently only carryout structural and electrical emergency as a priority and will be attending outages as soon as possible.

    Kind regards


    Posted anonymously at 15:16, Mon 10 December 2018

  • This light is at the corner of a cul-de-sac called Upperfields. The light outside the properties on Upperfields is also out of order. Elederly residents in this area are very concerned about the lack of light and the length of time this problem is taking to get resolved.

    Posted by Liz Folley at 14:40, Wednesday 1 May 2019

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted anonymously at 15:06, Wednesday 1 May 2019

  • The street light is in St Andrews Road opposite number 6 before you reach Upperfield on the left side of the road. On your map the light is below the 'S' and 'R' of St Andrews Road.

    Posted anonymously at 19:01, Wednesday 1 May 2019

  • Thank you and sorry that this light is out , i have raised a 7 day fault under reference number 00353984, thank you again for the information

    Posted anonymously at 08:28, Thursday 2 May 2019

  • The Lamposts at St Andrews Road and Upperfields are numbers 2 and 2a

    Posted anonymously at 13:07, Friday 3 May 2019

  • Ref: 353984

    SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 14:06, Thursday 13 June 2019

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