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Streetlight number 20 not working.

Reported in the Street lighting category anonymously at 12:27, Mon 10 December 2018

Sent to Oxfordshire County Council 3 minutes later

Streetlight number 20 in Hornbeam Road not working. Street very dark as streetlight number 22 has still not been repaired!!

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Fault Ref: 00348867 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Column 22 is still on our system, unfortunately we have a county wide backlog of repairs at present due to a change in contractor on Dec 3, the transition has allowed us to only focus on emergencies for a short time, we hope to clear as many faults as we can very shortly, sorry in for all inconvenience caused

    Posted by Oxfordshire County Council at 12:39, Mon 10 December 2018

  • Still open, via questionnaire, 13:02, Monday 7 January 2019

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 13:55, Monday 4 February 2019

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