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Street light out

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Reported in the Street lighting category by Caroline Dawson at 19:57, Sun 9 December 2018

Sent to Oxfordshire County Council 3 minutes later

Streetlight outside 18 Damson Trees not working

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

Updates

Many thanks, we have a fault on the system under reference no: 00348787, this will be attended as soon as we can

Posted by Oxfordshire County Council at 14:49, Mon 10 December 2018
Still open, via questionnaire, 20:46, Sunday 6 January 2019
Still not repaired

Posted anonymously at 19:20, Thursday 31 January 2019
Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

State changed to: Action scheduled

Posted by Oxfordshire County Council at 10:31, Friday 1 February 2019
Still not resolved

Posted by Caroline Dawson at 21:01, Sunday 3 February 2019
Still open, via questionnaire
Thank you for your report, this is on our managment system for attendance and we are trying to get all of the oustanding faults repaired as soon as possible

Posted by Oxfordshire County Council at 10:02, Monday 4 February 2019

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