Street light on the corner of The Murren not working.
Reported in the Street lighting category anonymously at 09:07, Sat 8 December 2018
Sent to Oxfordshire County Council 3 minutes later
Street light not working. Dec.7th 2018.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Fault Ref: 00348858 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
Posted anonymously at 11:48, Mon 10 December 2018
11th December and light still not working!
Posted anonymously at 08:21, Wed 12 December 2018
14th. Dec. That's seven days since my first report and the light is still not working. What has happened to your 24. hours?
Posted anonymously at 07:47, Fri 14 December 2018
Thank you for your report, the 24hr emergency attendance would not include this unit as it is a general fault. Currently faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted anonymously at 11:37, Fri 14 December 2018
Here we are on the 14th of Jan. 2019. The light still hasn't been fixed! Has it been forgotten or are you trying to save electricity? Although we must respect the Christmas break it is still over five weeks since this fault was first reported. Why ask for reports if nothing is done?
Posted anonymously at 09:32, Monday 14 January 2019
This is on our managment system for attendance and we will endeavour to complete this as soon as possible,.
Posted anonymously at 16:55, Monday 14 January 2019
Eight weeks now and the light is still not working!
Posted anonymously at 08:30, Friday 1 February 2019
Provide an update