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Broken streetlight in dark isolated park area- NOT FIXED

Reported in the Street lighting category anonymously at 08:12, Fri 7 December 2018

Sent to Oxfordshire County Council 2 minutes later

I reported this problem on 9th November and got a notification to say it had been fixed. This is NOT the case, the light remains broken in a dark and isolated place and is dangerous.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Fault ref : 00348821 Apologies that this was not repaired on the first visit, i have found the fault report with our contractors stating this is working, so i have re raised this on a new fault, apologies for the incovenience caused

    Posted anonymously at 11:01, Fri 7 December 2018

  • Hi this is still not fixed- please see attached photo.

    Posted anonymously at 09:30, Thursday 17 January 2019

  • This is on our management system for attendance

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:03, Thursday 17 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 13:43, Wednesday 23 January 2019

  • Although the status has been changed to fixed AGAIN, this is STILL not fixed. Please see photo taken yesterday evening. Please don't log this as fixed until it has actually been done. Problem first reported on 9/11/ 2018.

    State changed to: Open

    Posted anonymously at 07:35, Friday 25 January 2019

  • Thank you for your report, can you please confirm using the attached map the street light number you are referring to, this is to ensure we are attending the correct unit. Thank you

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:13, Friday 25 January 2019

  • It is streetlight 4HE, at the following grid reference SP 55820 02430. Thanks.

    Posted anonymously at 13:10, Friday 25 January 2019

  • Thank you for confirming, this unit is still on our management system has an open fault and will be attended to as soon as posssible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 14:07, Friday 25 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 10:10, Thursday 7 March 2019

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