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Several lights not working in cherry tree way, lime walk, harvestway it is very dark in areas where a few are out in a row. The whole estate needs looking at really.

Reported in the Street lighting category by Anna Green at 19:16, Tue 4 December 2018

Sent to Oxfordshire County Council 3 minutes later

Cherry tree way have several lights out two or more in a row in places eg outside 27 and 29 on the footpath. Following up the road way there is more and in lime walk, turning right on the the corner on to harvestway there is three in a row out on the path by the houses and turn again right on the foot path near the brook there are more. This is only a few on my route home, the whole estate is bad at the moment! there are several out on the footpath heading in to Witney. If biking walking or dog walking these areas are very dark.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 348748 (Cherry Tree Way) Can you please advise using the attached map the unit numbers you are referring to other than Cherry Tree Way. Thank you Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted anonymously at 16:58, Wed 5 December 2018

  • Hw1 hw2 hw3 004 002 012 and one by it

    Posted by Anna Green at 20:33, Mon 10 December 2018

  • Hw1 hw2 hw3 004 002 And further up can’t see on the map 12 cherry tree way and one next to it on foot path

    Posted by Anna Green at 21:04, Mon 10 December 2018

  • Ref: 348946 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 13:14, Tue 11 December 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 15:41, Tuesday 22 January 2019

  • These lights have not been fixed although they claim they have been. They are still both not working along with many others on the estate.

    Posted anonymously at 22:57, Tuesday 22 January 2019

  • Sorry to hear that these are still out , we have had contractors attend so unfortunately it looks like the repair hasnt lasted or worked, i will resend the team out on a repeat visit, apologies again that they are not working

    Posted anonymously at 10:22, Wednesday 23 January 2019

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