Street light out
Reported in the Street lighting category anonymously at 23:56, Mon 3 December 2018
Sent to Oxfordshire County Council 4 minutes later
The street light outside 5 Vane Road has gone out.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 348710 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 10:09, Wed 5 December 2018
Streetlight outside no5 Vane Rd not working for some time
Posted anonymously at 07:40, Mon 17 December 2018
Reported on 3/12/18, still not fixed!
Posted anonymously at 01:01, Saturday 12 January 2019
This is on our management system for attendance
Posted by Oxfordshire County Council at 08:28, Monday 14 January 2019
It's now over 2 months since this was reported and it has not been fixed. Can you give an estimate on when it might be repaired? Thanks.
Posted anonymously at 10:31, Wednesday 6 February 2019
Unfortunately we are unable to provide timescales at the current time, however we do have a new contractor who is working on the backlog of faults that we currently have. We will attend as soon as possible
Posted by Oxfordshire County Council at 16:17, Wednesday 6 February 2019
Light still out at number five vane road guys have being down today only fixed one v1 is not working and the one out side 5 vane road still not working
Posted anonymously at 18:03, Monday 18 February 2019
Guys came down to day fixed one light whot about the others can’t make sense of this must be more sense to to fix them all at once look at my emails
Posted anonymously at 18:40, Monday 18 February 2019
Still not done
Posted anonymously at 18:43, Monday 18 February 2019
Still not working
Posted anonymously at 20:03, Monday 18 February 2019
Still not working
Posted anonymously at 20:07, Monday 18 February 2019
Thank you for your report, can you please confirm using the attached map the unit number you are referring to so that we can ensure we are attending the correct unit. Thank you
Posted by Oxfordshire County Council at 09:51, Tuesday 19 February 2019
It's unit number 004, the one outside 5 Vane Road as reported on 3/12/18. How much clearer does it need to be? I can confirm that the repair van was sighted in Vane Road yesterday and drove straight past it!
Posted anonymously at 10:21, Tuesday 19 February 2019
Thank you for confirming, i believe there may have been some confusion as there are 2 no 5 houses within the road, however I can see now that the other is now within Glenham Road. I have reported the correct unit and we will get this attended to as soon as possible. Sorry for any inconvenience caused
Posted by Oxfordshire County Council at 11:44, Tuesday 19 February 2019
Street light still not working v1 and it side oi 5 vane road
Posted anonymously at 18:09, Tuesday 5 March 2019
Van was in Vane road today and I spoke to the driver. He said they were doing 3 in the road, but the one outside No.5 is still off! Maybe they will be back tomorrow?
Posted anonymously at 22:49, Tuesday 5 March 2019
Provide an update