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Street light out

Reported in the Street lighting category anonymously at 23:56, Mon 3 December 2018

Sent to Oxfordshire County Council 4 minutes later

The street light outside 5 Vane Road has gone out.

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  • Ref: 348710 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:09, Wed 5 December 2018

  • Streetlight outside no5 Vane Rd not working for some time

    Posted anonymously at 07:40, Mon 17 December 2018

  • Reported on 3/12/18, still not fixed!

    Posted anonymously at 01:01, Saturday 12 January 2019

  • This is on our management system for attendance

    Posted by Oxfordshire County Council at 08:28, Monday 14 January 2019

  • It's now over 2 months since this was reported and it has not been fixed. Can you give an estimate on when it might be repaired? Thanks.

    Posted anonymously at 10:31, Wednesday 6 February 2019

  • Unfortunately we are unable to provide timescales at the current time, however we do have a new contractor who is working on the backlog of faults that we currently have. We will attend as soon as possible

    Posted by Oxfordshire County Council at 16:17, Wednesday 6 February 2019

  • Light still out at number five vane road guys have being down today only fixed one v1 is not working and the one out side 5 vane road still not working

    Posted anonymously at 18:03, Monday 18 February 2019

  • Guys came down to day fixed one light whot about the others can’t make sense of this must be more sense to to fix them all at once look at my emails

    Posted anonymously at 18:40, Monday 18 February 2019

  • Still not done

    Posted anonymously at 18:43, Monday 18 February 2019

  • Still not working

    Posted anonymously at 20:03, Monday 18 February 2019

  • Still not working

    Posted anonymously at 20:07, Monday 18 February 2019

  • Thank you for your report, can you please confirm using the attached map the unit number you are referring to so that we can ensure we are attending the correct unit. Thank you

    Posted by Oxfordshire County Council at 09:51, Tuesday 19 February 2019

  • It's unit number 004, the one outside 5 Vane Road as reported on 3/12/18. How much clearer does it need to be? I can confirm that the repair van was sighted in Vane Road yesterday and drove straight past it!

    Posted anonymously at 10:21, Tuesday 19 February 2019

  • Thank you for confirming, i believe there may have been some confusion as there are 2 no 5 houses within the road, however I can see now that the other is now within Glenham Road. I have reported the correct unit and we will get this attended to as soon as possible. Sorry for any inconvenience caused

    Posted by Oxfordshire County Council at 11:44, Tuesday 19 February 2019

  • Street light still not working v1 and it side oi 5 vane road

    Posted anonymously at 18:09, Tuesday 5 March 2019

  • Van was in Vane road today and I spoke to the driver. He said they were doing 3 in the road, but the one outside No.5 is still off! Maybe they will be back tomorrow?

    Posted anonymously at 22:49, Tuesday 5 March 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 12:09, Wednesday 22 May 2019

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