Street lamp still broken
Reported in the Street lighting category by Natasha Pettit at 22:39, Sun 2 December 2018
Sent to Oxfordshire County Council 1 minute later
I have reported this broken lights three times now over the past 2 months and it is still broken. It is difficult to see my front door and my walk from my car to my house is extremely dark and quite unpleasant.
Please can this be fixed quickly?
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.
State changed to: Investigating
Posted by Oxfordshire County Council at 14:23, Mon 3 December 2018
The light is light number 006. In the picture is has been crossed out.
Posted anonymously at 19:33, Tue 4 December 2018
Ref: 348729 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 13:10, Wed 5 December 2018
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 12:30, Wednesday 23 January 2019
This problem has not been fixed. This is almost two months old now. It’s extremely dark outside my house.
Posted anonymously at 21:18, Thursday 31 January 2019
Provide an update