Street light not working outside number 6.
Reported in the Street lighting category anonymously at 09:37, Sun 2 December 2018
Sent to Oxfordshire County Council 2 minutes later
Light has been out of order for over a month. Please fix - it’s really dark in the winter evenings.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 348668 (1st report) Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 14:21, Mon 3 December 2018
Still open, via questionnaire, 11:45, Sun 30 December 2018
The light has not yet been fixed. I am aware that it has also been reported directly to the council via our neighbourhood watch co-ordinator - prior to my reporting. The light has been out of order for in excess of 2 months now - in the winter, when nights are dark and the light is need the most.
Posted anonymously at 11:49, Sun 30 December 2018
Apologies for the inconvenience caused regarding this outage, we have a new contracotor as of december who are in a mobilisation period so there has been a backlog in repair works, we hope to clear all of our outages as soon as possible, sorry this has taken so long
Posted by Oxfordshire County Council at 10:49, Mon 31 December 2018
This matter is still outstanding. Could you please advised of an anticipated date of repair. The street light has been out of order for in excess of 3 months now. Your attention would be appreciated.
Posted anonymously at 14:35, Saturday 19 January 2019
Apologies in the delays, our contractors have been clearing faults in areas at a time, i will specify this has been out for a long period of time and press them to hit this area next, sorry again for the inconvenience
Posted by Oxfordshire County Council at 10:49, Monday 21 January 2019
We appreciate you asking them to focus on our area next however, 3 weeks on and still no repair...........
Posted anonymously at 10:39, Tuesday 12 February 2019
First logged 2nd December 2018 - now 2nd MArch 2019 and still no repair....your update on 21st January said that you would ask the contractors to 'hit' our area next.....please could you advise when this is likely to be?
Posted anonymously at 15:46, Saturday 2 March 2019
It would appear that you have stopped responding to this issue - that remains unresolved for over 4 months? No response to my message 12th February or 2nd March 2019.......?
Posted anonymously at 14:19, Saturday 16 March 2019
Thank you for your report, this unit was attended to on Friday 15 march and had a new lamp and fuse fitted and was left working.
State changed to: Fixed
Posted by Oxfordshire County Council at 11:00, Monday 18 March 2019
Provide an update