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Park Road/ Queens Road Banbury Streetlight

Reported via iOS in the Street lighting category by Cllr Mark Cherry at 18:43, Fri 30 November 2018

Sent to Oxfordshire County Council 1 minute later

Situated on park road next to Queens Road junction is Streetlight that is not working. Can Oxfordshire County Council Streetlight department look into repair ASAP

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 348630 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:33, Mon 3 December 2018

  • Unfortunately the streetlight at park road has still not been repaired.

    Posted by Cllr Mark Cherry at 18:59, Fri 28 December 2018

  • Still open, via questionnaire, 20:09, Fri 28 December 2018

  • I am afraid the status is the same the streetlight has not been rectified?

    Posted by Cllr Mark Cherry at 08:57, Saturday 26 January 2019
    Still open, via questionnaire

  • Thank you for your update, this is on our managment system as an outstanding fault, due to the length of time and location of the unit I have requested our contractor prioritise. Thank you

    Posted by Oxfordshire County Council at 11:24, Monday 28 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 13:53, Wednesday 6 February 2019

  • Unfortunately the streetlight light now remains permanently on .

    State changed to: Open

    Posted by Cllr Mark Cherry at 10:36, Saturday 23 February 2019
    Still open, via questionnaire

  • Ref: 350915 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:58, Monday 25 February 2019

  • Still open, via questionnaire, 11:42, Saturday 23 March 2019

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