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2nd Street light not working

Reported in the Street lighting category anonymously at 21:41, Thu 29 November 2018

Sent to Oxfordshire County Council 3 minutes later

There are now 2 lights not working in this area, you still haven't acknowledged my first report! This is now a health and safety issue, it is very dark on both sides of the road and as I reported before there are elderly and special needs living nearby, as well as school children walking to and from school in the dark. I urge you to get these 2 lights fixed ASAP

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Thank you for your report, to enable us to log the fault to the correct unit can you please advise using the attached map the street light number you are referring to. If the unit is not on the map this would not be owned/maintained by Oxfordshire County Council and would need to be reported to the developer/landowner direct. Unfortunately we do not keep records of private lights.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 10:24, Fri 30 November 2018

  • Hi The 2 street lights are numbers 12 and 13 they have your stickers on so I guess they are yours?

    Posted anonymously at 15:09, Fri 30 November 2018

  • Please note there are 2 street lights not working numbers 12 and 13

    Posted anonymously at 15:17, Fri 30 November 2018

  • Ref: 348626 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 11:23, Mon 3 December 2018

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed and the situation resolved.

    State changed to: Fixed

    Posted by Oxfordshire County Council at 10:25, Tuesday 29 January 2019

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