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2 lights not working

Reported via iOS in the Street lighting category anonymously at 20:24, Thu 29 November 2018

Sent to Oxfordshire County Council 1 minute later

2 lights on the side of the A34 that illuminate the path down to the underpass do not work

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • The street lighting was replaced due to the columns coming to the end of their structural life and required replacing; Oxfordshire County Council (OCC) policy is to use the newest technology available to help reduce energy and maintenance costs, which includes LED lighting.

    The streetlights were changed one for one with the white light LED units, these units are designed to direct the light onto the road which helps reduce unwanted and obtrusive light. Comparing the light footprint of the old lights and the new, there is typically the same amount if not more light on the road, but not as much light reaching residents’ gardens and front doors.

    I can fully appreciate the concerns raised by yourself and fellow residents, but due to increasing energy prices and reduced budgets this is now the equipment specified by OCC.

    State changed to: In progress

    Posted by Oxfordshire County Council at 10:06, Fri 30 November 2018

  • The OCC update does not match the fault. I don’t even think it’s OCCs issue as the lights hang off the a34 structure and are probably the responsibility of the highways agency

    Posted anonymously at 16:18, Sat 29 December 2018
    Still open, via questionnaire

  • Im sorry about this update, im unsure who has previously updated the fms report, the lighting here is highways england agency owned, sorry for the inconvenience and the misinformation, Kier are looking after this area on behalf of the highway.

    Posted by Oxfordshire County Council at 10:23, Mon 31 December 2018

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