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Street Light S3 outside 279 Banbury Road, Oxford (Northbound) not working

Reported in the Street lighting category anonymously at 17:32, Thu 29 November 2018

Sent to Oxfordshire County Council 2 minutes later

Streetlight has been out for more than three weeks

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 348591 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:50, Fri 30 November 2018

  • The highway maintenance van is blocking the bus lane. There was a worker inside the can, sleeping. This is the rush hour (8am), can you please find another place to park and sleep?

    Posted anonymously at 08:10, Mon 3 December 2018

  • Thank you for your report, can you please advise of a registration number or how the van was liveried as there are various types of vans used within the Council. This was not a street lighting maintenance van

    Posted anonymously at 14:16, Mon 3 December 2018

  • There is a hole in the pavement so ice forms 2 members of the public have slip and a member of staff right outside the dental practice. It is very dangerous this time of year please we have it fixed before someone really hurts themselves.Than you.

    Posted anonymously at 15:38, Monday 28 January 2019

  • The hole in the pavement is not a street lighting issue and we have therefore passed this to our highway department to respond

    Posted anonymously at 16:27, Monday 28 January 2019

  • Street light still not fixed. Very dangerous in the long dark nights.

    Posted anonymously at 17:03, Monday 28 January 2019

  • SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)

    When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 09:57, Tuesday 29 January 2019

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