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Street lighting Towersey Drive, Thame, Oxon

Reported in the Street lighting category anonymously at 14:31, Thursday 29 November 2018

Sent to Oxfordshire County Council 3 minutes later

Street lights in Towerse y Drive have not operated for a number of weeks. What is the problem and when will it be fixed?

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • When our street lighting contractor (Amey Street Lighting) attended the site it was confirmed that it was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves. This has been reported on several occasions and they have advised it should be resolved within the next 10 days

    In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO, which for this region is Scottish and Southern Electricity Networks (SSEN). These are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.

    Any power failure due to cable/supply fault is outside the control of Oxfordshire County Council and must be dealt with by the local electricity supply company and Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.

    Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 14:46, Thursday 29 November 2018

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