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Light comes on but goes out early

Reported in the Street lighting category anonymously at 00:25, Sat 24 November 2018

Sent to Oxfordshire County Council 4 minutes later

The street light outside No 1 Brode Close comes on but does not last through the night. It usually goes off around midnight

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 348416 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:20, Mon 26 November 2018

  • Still waiting. There are now at least 12 lamp posts in this area that are malfunctioning or not working at all. These are continually reported , but still nothing happens

    Posted anonymously at 07:33, Sat 22 December 2018
    Still open, via questionnaire

  • Many thanks and sorry for the inconvenience caused with the delays in repair, we changed contractor on Dec 3 so there has unfortunately been a delay in the mobilisation period, we are doing what we can to be set up to clear our backlog of outages as soon as we can, we apologise for every inconvenince caused

    Posted anonymously at 11:26, Mon 24 December 2018

  • Still open, via questionnaire, 09:42, Sunday 20 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 15:50, Thursday 7 February 2019

  • Still open, via questionnaire, 15:37, Monday 18 March 2019

  • Third time this failing street light has been reported Street light No 1 outside 1 Brode Close Abingdon goes out just after midnight

    State changed to: Open

    Posted anonymously at 15:40, Monday 18 March 2019

  • Ref: 351562 Thank you for reporting this outage for an Electrical asset maintained by Oxfordshire County Council. Reports of this kind are vital to assist us in keeping the County in light.

    We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.

    Kind regards The Electrical – Lighting Team

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 16:15, Monday 18 March 2019

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