Street light on green at end of Mallard Way not working
Reported in the Street lighting category anonymously at 17:04, Fri 23 November 2018
Sent to Oxfordshire County Council less than a minute later
Street light not working on swift green closest to Mallard Way end
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 348413 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 09:11, Mon 26 November 2018
This street light/ footpath Light is No 6 and is outside house No 16 Mallard Way, Grove.
Posted anonymously at 19:50, Sunday 24 February 2019
We have logged your report on our asset management system and we hope to get this repaired as soon as possible. Oxfordshire County Council have recently appointed new term maintenance contractors to manage our electrical highway assets within Oxfordshire, however they are currently dealing with a small backlog of outstanding faults from the transition from the old contractor to the new. Our aim is to get as many faults as possible rectified, however this will be based on an area approach. Apologies for any inconvenience caused while this asset is out of operation.
Kind regards The Electrical – Lighting Team
Posted by Oxfordshire County Council at 15:45, Monday 25 February 2019
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