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Light outs

Reported in the Street lighting category anonymously at 02:05, Thu 22 November 2018

Sent to Oxfordshire County Council 4 minutes later

Both lights out in cowley place z2 both on this lamp post.. on zebra crossing...

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 348343 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 10:30, Thu 22 November 2018

  • Any update please

    Posted anonymously at 23:40, Tue 4 December 2018

  • This problem is still ongoing

    State changed to: Fixed

    Posted anonymously at 04:59, Monday 14 January 2019

  • This is still on our managment system for attendance

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:41, Monday 14 January 2019

  • This problem has not been fixed..both lights on this street post still not fixed...

    Posted anonymously at 06:54, Friday 18 January 2019

  • This is still an open job on our system for attendance and we will do so as soon as possible

    Posted anonymously at 11:55, Friday 18 January 2019

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