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Corner of Honey Lane & Pound lane: street light not working for several days

Reported in the Street lighting category anonymously at 22:45, Tue 20 November 2018

Sent to Oxfordshire County Council 5 minutes later

Hazard for pedestrians in Honey Lane crossing Pound Lane at junction.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 348307 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    Posted by Oxfordshire County Council at 11:02, Wed 21 November 2018

  • This has still not been fixed 4 weeks after notification.

    Posted anonymously at 17:25, Wed 19 December 2018
    Still open, via questionnaire

  • Thank you for your report, this is on our managment system for repair and will be attended to as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:07, Thu 20 December 2018

  • Still not repaired as of today, now been over two months without this streetlight working, this I right on a junction and kerbs cannot be seen when crossing Pound Lane, as very few streetlights in the area anyway.

    Posted by Carl Broadis at 12:38, Thursday 10 January 2019

  • Thank you for your update, we have requested our contractor attend as a priority due to the length of time this unit has been out and its location.

    Posted by Oxfordshire County Council at 14:39, Thursday 10 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 11:27, Tuesday 15 January 2019

  • Street light working late evening 15/01/19. Not working 18.00, 16/01/19.

    State changed to: Open

    Posted anonymously at 18:00, Wednesday 16 January 2019
    Still open, via questionnaire

  • Street light still not working 30 January 2019. If contractor has been paid for defective work, I suggest he should be required to rectify problem free of charge.

    Posted anonymously at 17:54, Wednesday 30 January 2019

  • Thank you for your update, I have passed this fault to our contractor and asked them to re-attend as soon as possible.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 08:02, Friday 1 February 2019

  • Still open, via questionnaire, 22:42, Wednesday 13 February 2019

  • Street light IS working. Lamp head replaced with soft-white down-lighter which is less visible from a distance than the original orange sodium lantern.

    State changed to: Fixed

    Posted anonymously at 16:30, Friday 15 February 2019

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