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Potholes and undulations have not been fixed after 20 months of complaint and 3 months after last report (the third attempt )

Reported in the Pothole category anonymously at 08:31, Tue 13 November 2018

Sent to Oxfordshire County Council 3 minutes later

14 months ago and still not fixed. Last report, exactly 3 months ago was that it would be referred to the Civils Team for future work. Well, a large white painted rectangle appeared some 9 weeks ago but the undulation has not been repaired together with the resulting deep pothole. Why not? Marmion Road, a short distance away appears to be in a different category. How come 23 spots have been identified for rectification and marked up just 3 weeks ago and this very day all of them are being fixed over three days. Large areas are being repaired and most are not potholes but damaged surfaces due to water pipe replacements etc. This is a small residential street adjoining others and does not carry anywhere near the traffic as on Reading Road. One is left wondering where the priorities lie. I live adjacent to the site in question here and am totally frustrated. Its as though this job has been forgotten - and it's been 20 months in total waiting for it to be fixed. My house will fall down from structural damage before this is fixed, based on present performance.

Council ref: ENQ18819457

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  • Thank you for your enquiry. This issue has been passed onto the relevant team for investigation.

    State changed to: Investigating

    Posted by Oxfordshire County Council at 08:35, Tue 13 November 2018

  • Thank you for your enquiry. We have investigated your report and it has been actioned to be fixed.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 12:19, Tue 13 November 2018

  • State changed to: Fixed

    Updated by Oxfordshire County Council at 09:38, Thu 22 November 2018

  • NOT FIXED. New white lines yes, whilst the three days fixing nearby Marmion Road (22 patches more than adequately treated for a residential area compared to this major roadway) is complete.

    Posted anonymously at 10:38, Thu 22 November 2018

  • Still not fixed. Applied white line markers starting to wash away. Lots of pot hole fixing going on around us but this one continues to be left out.

    State changed to: Open

    Posted anonymously at 09:56, Tue 11 December 2018
    Still open, via questionnaire

  • It is now December 15th 2018 (can't see dates recorded on updates anywhere above) which is 10 days since the last update and still no sign of a fix. Will update regularly to keep track of this. Now 15 months since first notification and visit by senior officer from Highway Department

    Posted anonymously at 09:10, Sat 15 December 2018

  • Now January 8th 2019. Another four weeks on and still no sign of a fix.

    Posted anonymously at 16:31, Tue 8 January 2019
    Still open, via questionnaire

  • Now 5th February 2019. Another four weeks and still no sign of fixing the problem. Meantime, Marmion Road nearby after extensive repairs has been revisited to apply 'finishing touches'. It's now 16 months since first raising this problem and 2 months since last claimed (third time actually) to have been fixed. IT"S NOT FIXED. What's going wrong? What can any of us do?

    Posted anonymously at 00:06, Tue 5 February 2019

  • Still open, via questionnaire, 11:55, Wed 6 February 2019

  • Oxfordshire County Council on this website reported on 13th November 2018' that " We have investigated your report and it has been actioned to be fixed".

    It is now 4th March 2019, that's FOUR MONTHS later, and problem is still not fixed and worsening by the day especially due to volume and 'heavy nature' of construction vehicles using this highway.

    Posted by Dr stanley manton at 18:35, Mon 4 March 2019

  • White lines have faded. Any possibility this could cause the problem to be overlooked or not found on the road by the repairers?

    Posted anonymously at 10:59, Tue 5 March 2019

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    8th March 2019 This pothole needs a red line around it. Today, right now (see pics above) a similar hole that appeared only one month ago is being fixed just 50 yards along the same stretch of road, because I am told it has a red line around it. This hole could have been fixed at the same time. Wouldn't that be the most cost effective? Please put a red line around it and put it on the priority list. The white lines are fading anyway. The situation is unbearable, I'm wondering at what point do I take matters into my own hands, It's now 18 months since first notification on Fix My Street and 4 months since 'actioned to be fixed' (see above) was posted on 13th November 2018 by the Oxfordshire County Council. On 22nd November 2018 they reported problem had been fixed but it had not been. Please clear this up.

    Posted anonymously at 13:08, Fri 8 March 2019

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    March 13th 2019

    Insult to injury. The kerb has been lowered infront of two houses just 100 yds from here, as they are to have drives installed. This is excellent service in support of local residents and is to be applauded. Might I be extended the same quality of service by the pothole in question being given some priority after 18 months of waiting and various promises made along the way? There is now evidence of structural damage to my wall facing onto the pavement in this location, which will need repair before it becomes a safety hazard. What else is needed to prompt urgent attention to this problem? Should I consider taking action against the appropriate authorities for creating an environmental and health danger?

    Posted anonymously at 12:28, Wed 13 March 2019

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    Picture above

    Posted anonymously at 13:52, Fri 15 March 2019

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    Glad to say, a visit was made yesterday and white lines re-established around the offending 'pothole' replacing those that had faded. See pic above. Good to see action being taken after 4 months of waiting. I have been informed directly by a member of the Council that "it has been re raised again this week as a 28 day repair'. That makes it 26th April 2019 at the latest. Let's see....

    Posted anonymously at 20:32, Fri 29 March 2019

  • A ‘major scheme’ was undertaken during the summer and this has restored the road surface to normal standards, covering a much wider area of the road in five large payches. Problem ‘FIXED’!!! Pity it took so long but better communication would have allayed anxieties a lot sooner.

    State changed to: Fixed

    Posted anonymously at 00:25, Tue 17 November 2020

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