Street light not working outside No35 London Road next to telegraph pole.
Reported in the Street lighting category anonymously at 20:44, Mon 12 November 2018
Sent to Oxfordshire County Council 1 minute later
Street light not working outside No35 London Road next to telegraph pole. This light has been out for several weeks and is on a main road and very dangerous, especially as there special needs and elderly living nearby.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Elderly and disabled people living very close by. This is a health and safety issue and should come under your 24 hour response criteria.
Posted anonymously at 20:22, Mon 19 November 2018
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 10:56, Wed 5 December 2018
Light has not been fixed!!
State changed to: Open
Posted anonymously at 21:36, Wed 5 December 2018
Thank you for your report, this has been closed in error as we are aware of an outstanding fault still on this unit.
State changed to: Action scheduled
Posted anonymously at 13:05, Thu 6 December 2018
This street light is still not fixed!! There was an accident last night where a car collided with a parked car in the vicinity of the defect light, the light not working could well have contributed to the collision due to it being so dark and as mentioned before there are special needs and elderly living nearby. Please make this a priority to be fixed this has been ongoing since November. This is a health and safety issue and should come under your 24 hour response criteria.
Posted anonymously at 17:33, Wednesday 16 January 2019
Thank you for your update, due to the circumstances and your concerns we have requested our contractor attend as a priority.
Posted by Oxfordshire County Council at 09:29, Thursday 17 January 2019
Please note this light has still not been fixed! Even though your last report promised a priority visit? I urge you to get this fixed urgently. This has been going on since November and has been classed as an emergency. I am fed up with requesting this to be fixed!
Posted anonymously at 19:29, Friday 8 February 2019
SUPPLY FAULT - Passed to District Network Operator (Energy Supplier)
When our street lighting contractor previously attended site it was confirmed that there was a fault with the electricity supply to that lights rather than within the lights themselves, this fault has been reported to the Local District Network Operator (LDNO) by ourselves.
In much the same way as a typical household, Oxfordshire County Council is responsible only for the street light, but not for the electrical infrastructure outside of its own asset, the cabling serving street lights is provided and maintained by the LDNO; these are outside of the local authority control and subject to a separate regulatory framework overseen by ofgem.
Oxfordshire County Council’s contractor is not permitted in any way to interfere with or try to repair electricity supply faults, as they would be in breach of the statutory safety regulations if they tried to do so.
Once the electricity supply company advises Oxfordshire County Council the fault is rectified we will confirm this within our regular inspection programme to ensure that the light as a whole is in working order.
State changed to: not the council's responsibility
Posted by Oxfordshire County Council at 10:34, Monday 11 February 2019
Well I wish you could have updated me of this, since when was it discovered that the fault lies with the electricity company and when do they expect this to be fixed? I hope you have not washed your hands of this, it is still your responsibility to light this section of the street, as said many times before this is an area near a school, elderly residents, residents with learning difficulties and the spot of at least 2 vehicle accidents during the hours of darkness. Please can you get an update as to when the power supply will be repaired and when the light is expected to be operational?
Posted anonymously at 12:49, Monday 11 February 2019
It was discovered it was a supply fault when our contractor attended as priority to get repaired, this was passed to Scottish and Southern Energy (SSE) as such the same day. SSE have given us a reference no of FB9755 and have a target date of the 18 March 19, this would be the latest date for it to be repaired. We do have constant communications with SSE chasing supply faults and trying to get them repaired ASAP, unfortunately we have no juristiction over their workload or how they plan their work. OCC are unable to touch the cables. Kind regards
Posted by Oxfordshire County Council at 14:34, Thursday 14 February 2019
Wow it will be almost summer by the time it gets fixed and then back to light evenings where the light won't be required! Hopefully there won't be anymore accidents between now and then?
Posted anonymously at 17:54, Thursday 14 February 2019
Provide an update