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Street Light number 7 has failed

Reported in the Street lighting category anonymously at 19:14, Mon 12 November 2018

Sent to Oxfordshire County Council less than a minute later

Street Light number 7 has failed outside 19 Loddon Drive, Didcot.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 347985 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:29, Tue 13 November 2018

  • Well it’s now the 24 th of November and still not been fixed

    Posted anonymously at 21:40, Sat 24 November 2018

  • Light still not working been like this several weeks!

    Posted anonymously at 22:18, Sun 25 November 2018

  • This was first reported on the 13 November and is logged on our management system for attendance.

    Posted by Oxfordshire County Council at 10:42, Mon 26 November 2018

  • I reported this on 12 November. The personal and property security of residents is at risk. Please provide a date when this will be fixed. I note there are numerous faults in this area - enough to keep your electrical contractor busy and remunerated.

    Posted anonymously at 16:26, Fri 7 December 2018

  • Many thanks for the report and i appreciate the concern and sadly this is a county wide issue, at the present time we have just changed contractors (as of dec 3rd) there is a huge backlog of repairs across the entire county with emergency repairs at the moment a priority, we are hoping to work on the backlog of repairs in the coming weeks, we can only apologise during this mobilisation process

    Posted anonymously at 09:29, Mon 10 December 2018

  • 200 yards away from street light number 7 is WD2 which has been burning 24/7 for many, many months. This waste of energy and council taxpayers' money should be spent fixing number 7 and all the other faults in this area

    Posted anonymously at 10:12, Monday 18 February 2019

  • It’s now the 18th of February, and still this light is not fixed. Was first brought to your attention on the 12th of November. Does it really take that long to fix ( a light bulb ) ? I hope no one gets injured as there is a footpath that comes out onto a road just below it.

    Posted by Robert House at 12:23, Monday 18 February 2019

  • Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach and will attend as soon as possible.

    Posted by Oxfordshire County Council at 13:09, Monday 18 February 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 14:36, Wednesday 6 March 2019

  • Not sure what has “ been addressed “ by the council but the light is still not working. This is getting passed a joke now 12 th of November when you were notified about it!!

    Posted anonymously at 14:16, Friday 8 March 2019

  • Our contractor did attend mid Jan and repaired the light, as this is still out of light a new fault has been raised for them to rectify. REf: 351236

    State changed to: not the council's responsibility

    Posted by Oxfordshire County Council at 15:16, Friday 8 March 2019

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