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Street light out opposite Queen's Arms

Reported in the Street lighting category by David Heard at 17:10, Mon 12 November 2018

Sent to Oxfordshire County Council 4 minutes later

Street light out opposite Queen's Arms

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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Updates

  • Ref: 347982 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:17, Tue 13 November 2018

  • This was reported on 11th November and is still not resolved.

    Posted by David Heard at 17:09, Wed 5 December 2018

  • Still open, via questionnaire, 17:33, Mon 10 December 2018

  • Still not resolved even though it was stated it would be fixed within 24 to 48 hours

    Posted anonymously at 17:43, Wednesday 2 January 2019

  • Thank you for your report, unfortunately this would not classs as an emergency and is logged on our system as a fault for attendance

    Posted by Oxfordshire County Council at 15:34, Thursday 3 January 2019

  • Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you

    State changed to: Fixed

    Posted by Oxfordshire County Council at 14:35, Wednesday 6 March 2019

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