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2 Streetlamps Not Working in Marketplace

Reported in the Street lighting category anonymously at 07:15, Thu 8 November 2018

Sent to Oxfordshire County Council 5 minutes later

2 of the Floodlamps overlooking the Market Place are not working, the one attached to the Banbury Kebab House building and also the one attached to the A Plan Insurance building.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 347824 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:23, Thu 8 November 2018

  • Still open, via questionnaire, 07:42, Thu 6 December 2018

  • Still not Fixed

    Posted anonymously at 07:06, Wednesday 16 January 2019
    Still open, via questionnaire

  • Thank you for your report, these are logged as faults on our managment system and will be attended to as soon as possible, I can only apologise for the delay in getting these repaired

    Posted by Oxfordshire County Council at 08:21, Thursday 17 January 2019

  • Still open, via questionnaire, 08:48, Monday

  • Ref: 347824 Thank you for your report, we have attended site and found that traffic management is required to fix the issue due to the units location, we will attend to this as soon as resources allow.

    Posted by Oxfordshire County Council at 15:53, Tuesday

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