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2 Streetlamps Not Working in Marketplace

Reported in the Street lighting category anonymously at 07:15, Thu 8 November 2018

Sent to Oxfordshire County Council 5 minutes later

2 of the Floodlamps overlooking the Market Place are not working, the one attached to the Banbury Kebab House building and also the one attached to the A Plan Insurance building.

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Updates

  • Ref: 347824 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 10:23, Thu 8 November 2018

  • Still open, via questionnaire, 07:42, Thu 6 December 2018

  • Still not Fixed

    Posted anonymously at 07:06, Wednesday 16 January 2019
    Still open, via questionnaire

  • Thank you for your report, these are logged as faults on our managment system and will be attended to as soon as possible, I can only apologise for the delay in getting these repaired

    Posted by Oxfordshire County Council at 08:21, Thursday 17 January 2019

  • Still open, via questionnaire, 08:48, Monday 18 February 2019

  • Ref: 347824 Thank you for your report, we have attended site and found that traffic management is required to fix the issue due to the units location, we will attend to this as soon as resources allow.

    Posted by Oxfordshire County Council at 15:53, Tuesday 19 February 2019

  • Still open, via questionnaire, 09:28, Monday 18 March 2019

  • Still open, via questionnaire, 06:50, Wednesday 17 April 2019

  • Still open, via questionnaire, 08:19, Wednesday 15 May 2019

  • Still open, via questionnaire, 23:12, Friday 14 June 2019

  • Still open, via questionnaire, 03:44, Saturday 13 July 2019

  • I wonder if "Rescources will ever allow" for these lamps to be fixed?

    Posted anonymously at 04:23, Saturday 10 August 2019
    Still open, via questionnaire

  • Ref:00356940 & 00356941 Thank you for your report, OCC are now responding to out of lights within the contracted timescales of attending site within 7 days for repairs. If there is a cable fault this will be passed to the Electricity company to repair and will take longer, it will depend on the resources which the District Service Operator has. Thank you

    Posted anonymously at 11:53, Monday 12 August 2019

  • Still open, via questionnaire, 06:23, Saturday 7 September 2019

  • Questionnaire filled in by problem reporter

    State changed to: Fixed

    Posted anonymously at 05:34, Sunday 6 October 2019

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