De vitre place No2 streetlight not working
Reported in the Street lighting category anonymously at 20:37, Wed 7 November 2018
Sent to Oxfordshire County Council 3 minutes later
No2 streetlight not working. Comes on initialy for 20-30 minutes (sometimes) then off all night. Not working for 1-2 weeks now.
Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.
Ref: 347819 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.
State changed to: Action scheduled
Posted by Oxfordshire County Council at 10:14, Thu 8 November 2018
15/11/2018, eight days after someone else reported this streetlight as not working and it still hasn't been repaired. So much for your 24 hour response!!!!
Posted anonymously at 19:14, Thu 15 November 2018
Thank you for your report, unfortunately an out of light does not class as a 24hr emergency and this is on our managment system for attendance as soon as we are able to do so
Posted by Oxfordshire County Council at 09:32, Fri 16 November 2018
Thanks for using Fix My Street to record your problem. We are happy to report that your issue has now been addressed. If this is not the case and there is still an issue please report this via a NEW fix my street report. Thank you
State changed to: Fixed
Posted by Oxfordshire County Council at 15:49, Wed 5 December 2018
Provide an update