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Street light is not working

Reported in the Street lighting category anonymously at 22:00, Tue 6 November 2018

Sent to Oxfordshire County Council less than a minute later

The street light is opposite no.39 & 41 Dovehouse Close Eynsham, it is not Illuminated.

Thank you for contacting Oxfordshire County Council Street lighting, unfortunately we are currently only available to respond to emergency situations which may have an impact on the health and safety of members of the public, these will be dealt with within a 24 hour period.
Reported faults will continue to be registered on our management system and these will be tackled in coming months.

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  • Ref: 347782 Thank you for your report; we have logged this as a fault on our management system. Our current policy is for our contractor to attend electrical & structural emergencies as a priority; these will be attended within a 24hr period. All other faults are logged on our management system, for efficiency, these are grouped by area and the date they were reported, and the contractor attends against a programmed of works based on this approach.

    State changed to: Action scheduled

    Posted by Oxfordshire County Council at 09:20, Wed 7 November 2018

  • This street light is still not working after being reported three months ago.

    Posted anonymously at 13:25, Sunday 24 February 2019

  • Thank you for your report, this is an open fault on our management system, we have recently appointed a new term time contractor who is currently in the process of attending and repairing the outstanding faults left from the transition from the previous contractor. They are working on an area based approach. Due tot the length of time the unit has been out they have been asked to prioritise this unit.

    Posted by Oxfordshire County Council at 14:34, Monday 25 February 2019

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